#23
Posted
23 November 2022 - 07:51 PM
It really sucks seeing all these comments, we have been providing our services for over a year now, with always trying to improve and giving our customers the most content and value for the money.
We have had over 2k customers, a lot of re-occuring customers and even a lot of customers who learned trading through our services and through the people we invited to do stuff like streams, lessons, etc.
Yes we had a bad month last month, it was chaos in the crypto market and we really tried to introduce features that would make it more chaos proof in the current market (like the filter for em crypto calls).
We have had so many good and profitable months, so many happy customers and we always tried to help our customers in any way possible, my response rate at times could be better but sadly I'm not always in a place where I can respond right away.
Every service related to crypto/sports/etc sadly has bad months between all the good months, and I completely get that this would make your experience a bad experience, and that does freaking suck, but we always tried to improve our products if something bad happened, and a lot of people can vouch for that.
I'm talking to Lucas about this report, meanwhile we are again adding some features and updates that will hopefully adress some of the main issues that are written in this thread, to all the people that had a bad experience with our service because they joined at a bad time, I am truly sorry.
Discord: TimoKL # 1373 (without spaces, ID: 880511849240616992)
Telegram: @Timookl