@milyar reply within 12 hours. He must be refunded if the content in the guide is outdated, public or you mislead the buyer into thinking it was unrelated to what you sold prior to the sale taking place. From the screenshots I can see you told him a specific method was not part of the guide, and then he got the guide and it was the first method offered. This is obviously not acceptable. You shouldn't have told him it was not related to the guide you offered if it was.
Ok, when I did some more detailed checking, I saw that there was actually reverse psychology going on here. First, I'll send the photos and explain.
first, look through the messages, here he asks me if it has anything to do with "impersonation".
"impersonation" is not just one thing, imitation can be done with fake profiles, fake ID cards, fake numbers or fake documents.
I am asking the details to learn what he means by the word "impersonation":
I also mention that there are 5 different methods in the e-book and if one does not work, you can use the other. In other words, when the other party bought it, they were aware that the content consisted of 5 different methods. Even if there was "impersonation", the other 4 would consist of different things. In other words, they bought it with this awareness.
and he told me this: "Yeah or just creating a brand new account with the same profile picture and just reporting for "impersonation" cause that method no longer works"
That is, he said it could be about creating a new profile and resembling the user picture and name.
But the content of the e-book is not related to that, the content of the e-book is completely related to fake identity documentation, both can be called "imitation". But the content is completely different. So if he asked me about anything in my product, I would answer him accordingly.
The technique that was told to me before the purchase is not in the E-BOOK. He is trying to get a refund by imitating Lucas. and also the product he bought is not only the instagram ban method.
"instagram ban method, instagram unban method, instagram legacy method, instagram nickname claim, whatsapp ban method"
The customer is definitely wrong, I have a copy of the conversation for Lucas to review the situation. What was asked from me before the sale and the content are completely different. There is no similarity at all.
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