Scam report against @SuperSocials | $600

[SuperSocials]

Yes, I deleted the previous conversation because you did not get back to me after multiple follow ups, so I didn't expect you to order from me again / didn't consider it necessary to keep the convo.

That shouldn't be a problem though because the relevant earlier convo (anything regarding the order itself) is in the group chat with Lucas, and that one is still there of course, I would never delete that.

 

Also, I think you deleting insulting messages to make you look better in a report against me is in fact relevant.

 

Please let's just chill for a moment, let the staff read the convo and provide us with their suggested measures.

[Lucas]

Yes, I deleted the previous conversation because you did not get back to me after multiple follow ups, so I didn't expect you to order from me again / didn't consider it necessary to keep the convo.

That shouldn't be a problem though because the relevant earlier convo (anything regarding the order itself) is in the group chat with Lucas, and that one is still there of course, I would never delete that.

 

Also, I think you deleting insulting messages to make you look better in a report against me is in fact relevant.

 

Please let's just chill for a moment, let the staff read the convo and provide us with their suggested measures.

 

Your responsibility is to ban the account. If the customer never saw the account banned and it's not banned currently and it was not banned within minutes of you saying it was banned, then the service is not completed successfully. 

He has to be refunded, or provided the ban he paid for.

[SuperSocials]

Your responsibility is to ban the account. If the customer never saw the account banned and it's not banned currently and it was not banned within minutes of you saying it was banned, then the service is not completed successfully. 

He has to be refunded, or provided the ban he paid for.

 

Thank you for your response and for taking the time to read the conversation.

 

I totally understand that, however I think it's not entirely correct. I have clear terms for the services I offer. Every customer is aware of these terms before I except the payment.

In regards to bans, as in this case, one of the terms is that once the ban is completed, I generally do not take any further responsibility.

I have specifically included this in the ToS, because where there are ban- there also are unban-services and I cannot know neither control if the target account's owner chooses to pay to get unbanned. Analogous to this, I cannot know nor control if the target account's owner knows someone at Meta or is signed into a management who has a media rep who can get them unbanned.

Although unlikely, this happens from time to time. If that's the case, customers just message me and we figure out a solution (I can provide proof for multiple of these cases).

But if the customer decides to insult me multiple times after I clearly asked for a bit of time and publicly accuses me of scamming, I will surely just stand by my ToS and the fact that after the successful ban, of which I sent the customer proof, I don't take any responsibility.

 

Please let me know your thoughts @Lucas

I really don't think I'm in the wrong here.

 

Thank you!

[Lucas]

Thank you for your response and for taking the time to read the conversation.

 

I totally understand that, however I think it's not entirely correct. I have clear terms for the services I offer. Every customer is aware of these terms before I except the payment.

In regards to bans, as in this case, one of the terms is that once the ban is completed, I generally do not take any further responsibility.

I have specifically included this in the ToS, because where there are ban- there also are unban-services and I cannot know neither control if the target account's owner chooses to pay to get unbanned. Analogous to this, I cannot know nor control if the target account's owner knows someone at Meta or is signed into a management who has a media rep who can get them unbanned.

Although unlikely, this happens from time to time. If that's the case, customers just message me and we figure out a solution (I can provide proof for multiple of these cases).

But if the customer decides to insult me multiple times after I clearly asked for a bit of time and publicly accuses me of scamming, I will surely just stand by my ToS and the fact that after the successful ban, of which I sent the customer proof, I don't take any responsibility.

 

Please let me know your thoughts @Lucas

I really don't think I'm in the wrong here.

 

Thank you!

 

1) there is no evidence whatsoever that you got the account banned. You provided 0 screenshots or recordings.

2) you stopped replying to him after he told you it's not banned, he never saw it banned, and it was never proven to be banned.

3) the only reason why he made the report is because you are not replying to him. Stop acting like you are professional when it's clear as day you are stalling.

 

 

You were looking for an excuse to scam, nothing more. 

 

 

Closed.