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#143
Posted 02 April 2019 - 11:21 PM
Hey Boosts, my account money is gone, orders disappeared, and can't even access the help chat. Do you have discord or something I can contact you at?
Thanks
Hi McMastaMind!
Sorry to hear about your previous account, would you mind providing us with:
- Your old username
- Your old e-mail
If you had made a previous deposit with your old account, your account will still exist but need a password reset, if you've already tried this, please give us your desired reset e-mail and we'll update the account with it so you successfully reset the password.
If you hadn't made any previous deposits your account would've most likely been lost in the site transfer, you'll had to re-register. We apologise for the inconvenience and hope you enjoy the new panel.
Yours,
Boosts
#144
Posted 02 April 2019 - 11:43 PM
Hi McMastaMind!
Sorry to hear about your previous account, would you mind providing us with:
- Your old username
- Your old e-mail
If you had made a previous deposit with your old account, your account will still exist but need a password reset, if you've already tried this, please give us your desired reset e-mail and we'll update the account with it so you successfully reset the password.
If you hadn't made any previous deposits your account would've most likely been lost in the site transfer, you'll had to re-register. We apologise for the inconvenience and hope you enjoy the new panel.
Yours,
Boosts
PM'd, thanks!
#148
Posted 03 April 2019 - 04:36 PM
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